Pre-paid Support

Our Pre-paid support provides your organisation with the assurance of full support without delay, by phone, fax or email.

Your pre-paid support agreement (PPSA) includes a 90 day grace period once your staff has been trained in a train-the-trainer style manner. This helps accumulate an in-house knowledge base so you save on training and support dollar as well as minimising disruptions to your daily business activity.

Our policy is to work closely with our customers, to provide peace-of-mind.

Just like pre-paid mobile, your support costs are debited from your PPSA as you go and can be "re-charged" at any time. We'll give you a detailed quarterly report to inform you of the last quarters questions, the result and time spent resolve the issue.

For more information on Efficiency's Pre-paid Support contact us.