CRED - EFFICIENCY Annual Maintenance

Your organisation will significantly benefit from EFFICIENCY's software maintenance and annual upgrade policy. Software technology is ever chasing better functionality, speed, accessibility and simplicity. CRED program partipants are ensured up-to-date software and includes the advancements requested by our customers and the routine EFFICIENCY enhancements.

CRED stands for:

CRED ensures Efficiency continues to create a competitive edge for our customers. Under CRED, we research recent and emerging technologies as well as User base contributions. Considering research findings, we make program corrections and routinely development EFFICIENCY using the latest version of development tools and database technology.

All customer enhancement requests are recorded and analysed by our development and marketing teams and their level of impact and global benefits on EFFICIENCY is assessed. If the enhancement relates to a specific business rules or a trade secret, it is classified as customisation and provided to the customer accordingly. On the other hand if it is potentially a contributor to the product functionality then it's included in the EFFICIENCY enhancement program and is released within 6 months of the request date. Fast tracking is also available to customers that require enhancements prior to the programmed release date (a small fee is payable).