Membership Management
EFFICIENCY Membership system treats members, individual or corporate, as an extension of the contact and client management modules as part of the total Client and Business Management concept.

This structure automatically puts the membership within a much bigger picture in EFFICIENCY. The inherent multi-tier and multi-purpose design EFFICIENCY Membership allows users to maintain multiple clubs, cards, categories and types of membership of contacts, families, groups and organisations. By the same token, sponsors can be maintained as part of the same information structure.

EFFICIENCY's complete sales, marketing and service functions are integrated to the membership system. Each membership activity is attached to a Campaign Split; therefore, your marketing department will have full knowledge of the members in real time.

The reserved seating, parking and lockers can be maintained on multiple levels and venues.

The key benefits of this module are:

Flexibility to create unlimited Clubs, Card types and Member categories for any required combinations for individuals, groups and organisations;

Streamlined membership fulfilment with automated printing of personalised membership cards and letters;

Increased financial controls to capture subscription and fee payments, application fees, joining fees including audit reports, pro-rata payments and balancing of batches;

High level management control with a fully automated end of year renewal process;

Greater marketing opportunities with the ability to introduce Loyalty programmes for Point Of Sales, Membership Renewal and Events;

Better knowledge of your members and their needs with full Family and Group Relationships able to be cross referenced;

Relational Contact Management maintains contacts, user defined details and relations to other contacts and companies;

Relational Company Management maintains companies and their corporate structures, sponsors, employees, user defined details and relations to other companies and contacts;

Streamlined customer service as all call details are captured for the full management of follow up actions;

Integration to point of sales systems for merchandise;

Extensive marketing functionality for Corporate Sponsorship and Event Management activities within extensive Campaign Management options;

Fully streamlined and integrated sales, marketing and telemarketing functions for contacts, prospects, members and corporate sponsors;

Graphical representation of stadiums / stands for quicker allocation of reserved seating.

Automated process to re-organise the membership and the reserved seating data for the next season;

membership payments, refunds or sales of merchandise can be performed from within each members record or via batch mode for the entry of multiple payments;

allocate reserved seats at the membership renewal;

generate automatic notification to confirm, change or allocate a reserved seat for the member if the subscription requires reserved seat allocation ;

prepare venues, stadiums, car parks, etc for each event or season in the form of stands, bays, sections or rows;

allocate the car park spaces for special events.


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Membership Management and related modules:
Contact & Client Manager
Activity Manager
Sales Management
Campaigns & Marketing Management


Total Client and Business Management Solutions
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