Membership
Management
EFFICIENCY Membership
system treats members, individual or corporate, as an extension
of the contact and client management modules as part of the total
Client and Business Management concept.
This structure automatically
puts the membership within a much bigger picture in EFFICIENCY.
The inherent multi-tier and multi-purpose design EFFICIENCY
Membership allows users to maintain multiple clubs, cards, categories
and types of membership of contacts, families, groups and organisations.
By the same token, sponsors can be maintained as part of the
same information structure.
EFFICIENCY's complete sales,
marketing and service functions are integrated to the membership
system. Each membership activity is attached to a Campaign Split;
therefore, your marketing department will have full knowledge of
the members in real time.
The reserved seating, parking
and lockers can be maintained on multiple levels and venues.
The
key benefits of this module are:
Flexibility to create unlimited Clubs, Card types and Member
categories for any required combinations for individuals, groups
and organisations;
Streamlined membership fulfilment with automated printing of
personalised membership cards and letters;
Increased financial controls to capture subscription and
fee payments, application fees, joining fees including audit reports,
pro-rata payments and balancing of batches;
High level management control with a fully automated end
of year renewal process;
Greater marketing opportunities with the ability to introduce
Loyalty programmes for Point Of Sales, Membership Renewal and Events;
Better knowledge of your members and their needs with full
Family and Group Relationships able to be cross referenced;
Relational Contact Management maintains contacts, user defined
details and relations to other contacts and companies;
Relational Company Management maintains companies and their
corporate structures, sponsors, employees, user defined details
and relations to other companies and contacts;
Streamlined customer service as all call details are captured
for the full management of follow up actions;
Integration to point of sales systems for merchandise;
Extensive marketing functionality for Corporate Sponsorship
and Event Management activities within extensive Campaign
Management options;
Fully streamlined and integrated sales, marketing and telemarketing
functions for contacts, prospects, members and corporate sponsors;
Graphical representation of stadiums / stands for quicker allocation
of reserved seating.
Automated process to re-organise the membership and the reserved
seating data for the next season;
membership payments, refunds or sales of merchandise can
be performed from within each members record or via batch mode for
the entry of multiple payments;
allocate reserved seats at the membership renewal;
generate automatic notification to confirm, change or allocate
a reserved seat for the member if the subscription requires
reserved seat allocation ;
prepare venues, stadiums, car parks, etc for each event or
season in the form of stands, bays, sections or rows;
allocate the car park spaces for special events.
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Membership Management and related modules:
Contact
& Client Manager
Activity
Manager
Sales
Management
Campaigns
& Marketing Management
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