 |
Scheduling
One of EFFICIENCY's main objectives
is to increase productivity and efficiency of an organisations entire
client and business management. The Activity Manager is the core engine
that integrates, relates and controls all internal, external, past,
and future activities and tasks of the enterprise. Activities without
time and duration fall into the task category and others with the
time and duration are treated as meetings or appointments.
Appointments are displayed
in calendar views of day, week, month, and year or grid formats.
The "days not available" for business can be maintained on multi-levels,
from individuals to the countries for the various types of absence
definitions.
The internal and external
group meetings with the participation of the selected staff or contacts
from the outside world can be organised, resources and venues can
be scheduled. The reoccurring meetings with any number and types
of participants can be maintained.
Tasks and meetings can
be re-scheduled, re-assigned and re-organised for individuals or
groups. Each activity is time stamped when created and time stamped
when completed. Each activity also maintains the date and time of
the action and the date and time of the next action.
EFFICIENCY supports MS
Outlook, Lotus Notes and Groupwise schedulers. The calendar details
are updated automatically on these applications and the changes
in those are reflected in EFFICIENCY scheduler as a function of
the Task Manager. The main power of EFFICIENCY scheduler and the
superiority over the other standalone schedulers is that the entire
client and business management options and information are directly
accessible from any one of the EFFICIECY scheduler options.
The powerful analytic capabilities
of EFFICIENCY allows the managers and supervisors to analyse, manage
and execute all time and period related key performance indicators
by executives, contacts, activity types, reasons, results, costs
and benefits either directly or against the target values.
Related Modules:
Client
& Contact Management
Workflow
Activity
Management
|