Communications
Link
EFFICIENCY is linked to most standard
office and communication systems and databases as part of its Business
Integration concept. The Task Manager can be used to expand the following
functionality which are provided as in built options.
Email
EFFICIENCY supports MS
Outlook, MS Exchange, Groupwise and Lotus Notes email systems. Email
messages are sent direct from Efficiency with or without attachments.
Each email message is recorded by the activity manager as part of
the total client management concept.
The Task Manager can be set to record the incoming email messages
in the activity manager and to send out bulk email campaigns.
Scheduler
EFFICIENCY scheduler can
be linked to MS Outlook, Groupwise and Lotus Notes.
Office Products
EFFICIENCY links to most
MS Office products especially MS Word and MS Excel. MS Word is used
for the single or multi-mail handling and mail merge functions.
Any other office products are accessed via OLE integration.
Telephony
Telephony functions such
as direct dialling and caller Id recognition are supported via TAPI
interface.
Data Replication
EFFICIENCY supports multi-tier
data replication between various EFFICIENCY databases in the enterprise.
The extent and the functionality of the replication may vary from
one database vendor to another.
Proxy Data Sharing
Efficiency supports the
proxy data sharing between EFFICIENCY and other applications using
proxy tables.
Other Business Integrator tools:
Task
Manager
Host
Link Integration
Drill
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