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Our customers are able to download patches, manuals, contact AVA Systems support direct from our customer desk - affectionately known as 'Ava'.

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EFFICIENCY for Local Government and Commercial Enterprises
Get the complete system to manage all assets, requests, contacts and your call centre. Any asset, plant, fleet maintenance and logistics can be managed within the same system, so you have all your business critical information up-to-date when you need it.

EFFICIENCY includes a Strategic Asset Manager that is designed for local government and commercial enterprises. It involves the entire lifecycle of any given asset from the initial request until the asset is physically disposed of. The system lets you manage and understand the total cost of ownership of its leased or owned assets.

EFFICIENCY centralises all data associated with any plant, asset and component, including location, user, usage, service history and more. Managers are given up-to-date information for more effective planning of maintenance and repairs.

By applying financial rules EFFICIENCY can depreciate an account for assets. It can pass this data on to the financial system in the back office to reconcile the assets on the books.

EFFICIENCY features:

  • Asset register
  • Service, maintenance, work orders and contract management
  • Management of spare parts and bill of materials
  • Customer request and Call Centre functions
  • Risk management
  • Condition monitoring and maintenance scheduling
  • Lease and hire management and/or booking system
  • Warranty tracking and reporting
  • Sales and client management
  • Marketing campaigns and event management
IT manager: Quickly get return on your investment because of our proven methodology and tool kit to ensure a successful implementation with all users trained.

Complete implementations including data migration to ensure you keep your critical data.

Get seamless integration to other systems to make it easier to manage the entire business processes without double entries. EFFICIENCY is scalable and flexible with a high level of data security.

EFFICIENCY includes security functions operating at the database, application and user group levels.  These security functions provide system administrators with full data protection capabilities in compliance with relevant privacy legislation.

EFFICIENCY is an extensively parameterised application environment with user definable settings controlling everything from access and security through to appearance and layout of reports and screens.

This architecture is continued through to the Web and Mobile modules with ability to define and manage the appearance and processing of the application from data capture through to data consumption by reports and queries.
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