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The Big W's Activity transactions are the source of historical or future (scheduled or task) information for any one its elements. You can access any imaginable information from a single activity, past or future, by a click of a button. The activity manager adds the management values to the activity as it is created and followed up. These are the basic ingredients of how an event is usually defined by selecting the appropriate answers to the - Why
'The Big W' values are either defined by the users to suit the needs of the organisation, business or reporting and by selecting the related information from the database. For example the 'Why' question can be tabulated in the Reason Category and Reason Item tables by creating the Reason Codes. Similarly the 'Whom' question can be answered by selecting the related Company, Site and contact information from the database. |
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