In looking for a replacement contact management
system the Epilepsy Association initially went to the
niche 'Donor Management Systems' that specialise in
the not-for-profit sector. EFFICIENCY offered us a broader
range of solutions for our immediate and long-term needs
than just managing our supporters and consumers contact
details. This has allowed us to significantly increase
our database in a cost efffective manner while not compromising
on the integrity of information on donors and clients.
Peter Carter,
Financial Controller - The Epilepsy Association
"Plan B runs a master trust and
provides superannuation and investment services to
thousands of clients from all walks of life. Plan
B's mission is strongly client oriented and we acquired
EFFICIENCY two years ago to store a wealth of detail
about our clients to fulfil this mission and to comply
with complex regulations which control our industry.
EFFICIENCY is now one of our core systems and used
by over a hundred of our staff each working day."
Paul Setchell, Director
- Plan B Trustees Ltd
"After an extensive review of the database system market,
we found that 'EFFICIENCY' was the one product with
the ability to accommodate all the unique aspects of
our organisation".
Jason Reddick - Carlton
Football Club
"Emona
Instruments is Australia's leading supplier of electronic
and electrical test and measuring instruments and technical
teaching equipment. The strength of EFFICIENCY for Emona
is in its ability to integrate the management of sales,
marketing and support functions with the third party
Nexus accounting system. This integration provides us
with an enterprise-wide management information, control
and reporting system that has a contact's "call transaction"
record at the core of each activity."
Emona
Industries
"After reviewing many options, we chose EFFICIENCY in 1994 for its completeness in
relation to our business and it has given Trident a competitive advantage across our
entire sales, marketing and customer service activity. We are a strong advocate of
EFFICIENCY."
Mr Carman Rossi - Managing Director
Liftronic PTY limited, "The largest
Australian Owned Lift Company " has had the Efficiency
software installed in our maintenance division for approximately
six months. Efficiency is the management tool we use
for our service division nation wide. It is a complete
management package, which allows us to confidently manage
our portfolio from job costing, scheduling of routine
maintenance visits, to monitoring of breakdowns and
parts. Most importantly efficiency is simple to use,
and delivers concise correct results.
AVA made easy, what seemed to be
an enormous task of setting up the system, and helped
us tailor Efficiency to our specific requirements. Most
importantly the team from AVA have continued their support
after the installation and set up, help is just an E-mail
or phone call away. In short Efficiency has delivered
on all of their claims and has made what seemed impossible,
possible.
